HIRING AND ASSESSMENT
The People You Have And The People You Will Need

Jack Welch (ex CEO of General Electric) once said, "Nothing is less relevant than my business skill and intelligence if my team is full of C-Players." You need A-Player people or potential to be A-Player people to achieve success. Matrix will help you in the hiring and assessment of your sales, marketing and customer service teams. This will make sure your team is A Level from top to bottom while showing you how to reproduce these results in ongoing and sustainable basis.

Services Available

Sales Constraint Impact Analysis™
Matrix will implement this system by
  • Defining business objectives
  • Review of existing business metrics, processes and systems
  • Marketplace examination
  • Working observation
  • Structured interview sequences
  • Simulations
  • Comparison against skills, traits, processes and systems in our Best Practice Database
  • Presentation of findings

This system will help you to pinpoint what works, what needs to be addressed immediately and what is lurking around the next corner.

Hire Right: Sales, Marketing & Customer Service Hiring System
Matrix will work with you to develop or conduct

  • Defining of business objectives
  • Establishment of hiring criteria
  • Sourcing
  • Résumé/reference fact checking
  • Sequence of interviews (and questions)
  • Behavioral and skill testing
  • Simulations
  • Rep-to-rep shadow days
  • The correct use of employment expectation agreements
  • Creation of an ongoing bench
  • Comparison against skills and traits in our Best Practice Database

These deliverables will give you a reproducible system that makes sure you have access to and land the best available recruits the market has to offer.

360° Assessment Center: Behavioral & Skill
We can conduct on or off site assessments of current team members consisting of

  • Definition business objectives
  • Behavioral and skill testing
  • Working observation
  • Structured interview sequences
  • Simulations
  • Comparison against skills and traits in our Best Practice Database

The title says it all. Upon emerging from this service, you will recognize current and prospective leaders, determine who has the potential to step up or down, diagnose system breakdowns before they damage you and alert you to any potential problems (both personnel or process). Giving you the information you need to improve your organization before a crisis happens!

Impact Mentoring System
Matrix can establish a system to help you breed a "self healing and self improving team" consisting of

  • Definition business objectives
  • Behavioral and skill testing
  • Working observation
  • Structured interview sequences
  • Simulations
  • Identification of mentor "material"
  • Design of reporting system and necessary redundancies
  • Comparison against skills and traits in our Best Practice Database

"Even a blind squirrel will find a nut eventually." Translation: anybody can have success once. The trick to business is to be able to reproduce that success over and over and over. Part of the success is system development part is personnel; the IMS hits both. You create an environment where the best belong, the average want to be and the worst will flee.



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